FAQ
DOES IT COST TO JOIN REMC?
Yes, all new applicants are required to pay a $25 refundable membership. When a person moves off of the REMC system, the $25 membership is refunded by being applied to their last electric bill.
HOW MUCH WILL IT COST TO HAVE A NEW SERVICE INSTALLED?
The cost is determined on a case-by-case basis. Please call for an appointment and an REMC employee will meet with you at the proposed service location. We will give you new service information, cost details and other important information.
CAN I PAY MY BILL WITH A CREDIT CARD?
Yes, we do accept Visa, MasterCard and Discover.
CAN I HAVE MY BILL AUTOMATICALLY DEDUCTED FROM MY CHECKING OR SAVINGS ACCOUNT?
Yes, we offer a free bank draft service called Automatic Payment Plan or APP. A short form with your account information must be filled out to request this service.
DO YOU OFFER BUDGET OR LEVELIZED BILLING PLANS?
Yes, we offer both budget and levelized billing. See below to compare the two plans.
BUDGET BILLING:
Same amount is due each month.
Sign-up is only once a year and must be done by the end of May. The first budget payment begins in July.
Current resident must have lived at the property for 12 months.
Settle-up once a year in June.
LEVELIZED BILLING:
Payment amount varies a few dollars each month.
Sign-up any month.
Available if there is 12 months billing history at the location.
No settle-up until you disconnect or cancel levelized billing.
IS A SECURITY DEPOSIT REQUIRED IN ORDER TO OBTAIN SERVICE FROM REMC?
A credit history is obtained on each applicant through Online Utility Exchange. Depending on the results, a security deposit may be required.
WHAT IS A WHOLESALE POWER COST ADJUSTMENT TRACKER?
A tracker is a mechanism that follows or "tracks" some varying costs that a utility might incur in providing service to consumers.
What are these unpredictable costs? Utilities use trackers for various costs, including fuel, environmental requirements and purchased power above estimated levels that are projected for a given period. If costs fall, the tracker declines and can even become negative, so you would see a bill credit. The tracker amount is multiplied times the kilowatt-hours used.
